RSI Introduces Shadow Agent for AI Receptionists at Enterprise Connect 2025

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Posted On: Fri, 14 Mar 2025 22:18

RSI Introduces Shadow Agent for AI Receptionists at Enterprise Connect 2025


Shadow Agent for RingCentral now offers live dashboards of traditional resources (IVR, Agents, Queues) and the new RingCentral AI Receptionists.   Manage your human and virtual resources in one place.

Avoid potential bottlenecks and misinformation from poorly trained agentic resources! Manage the health of your ecosystem with greater certainty and efficiency. Visit us at booth 726 at Enteprise Connect 2025 in Orlando, Florida. Or get a demo here


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Founded in 1990, Resource Software International Ltd. (RSI) helps organizations unlock the full value of their communication ecosystems. Building on more than three decades of innovation, RSI now delivers AI-driven communication intelligence that unifies voice, messaging, video, contact center, and collaboration data into actionable insights, empowering organizations to improve customer experiences, optimize operations, and achieve better business outcomes.

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